Delivery terms and Return Policies
We offer a FREE worldwide shipping by Airmail during a 2-4 days after purchase.Track info arrive in your order details.
(Handling Time = up to 48 hours Monday-Friday)
Standard shipping time can take anywhere 12-25 Business Days to arrive in your post office.
And 7-8 business days for Express Mail option(+35$ on your demand)
More time delay for wood log splitters shipping.
Be free to ask. Sunny Australia, USA, Israel, Haiti, Japan are welcome! :)
Additional shipping charges may apply depending on your location and the size of your order. You are responsible for all taxes applicable to the delivery of your order, including sales tax, value added tax, custom duties and excise duties. The date of delivery for your order may vary due to carrier shipping practices, delivery location, method of delivery and the quantity of items ordered, and in addition your order may be delivered in separate shipments.
We only accept returns for items sent in error or items damaged upon arrival.
If there is any damage to the items that you ordered on delivery, you must contact us within 10 days from receipt of your order.
Please have your order number available and provide a reason for your request in order to speed up your refund process. Your request will be reviewed within 2 days and we will notify you via email of the results.
Refund, returns or exchanges request are accepted up to 30 days from the date of placing the Order with 2Checkout. 2Checkout may grant extensions to this period for some special cases and Products at its discretion.
If you choose to pay by check or money order you may cancel your Order before making the payment or in case the payment is not received by us in 30 days 2Checkout will cancelled you Order.
You may submit a request to cancel your order on the same day the order was placed. Please note that if the Order is already shipped or delivered we will not be able to approve the cancelation request.Some products have special conditions for returns as described in the Order or Product materials delivered ("Products terms") so please read the carefully before making a request with 2Checkout. In case of misunderstandings between 2Checkout Refund Policy and the Product terms, the present Refund policy will prevail. Shipping costs are non-refundable, except if due to 2Checkout error, when you need to contact 2Checkout and make a formal request.
If the refund request is granted by 2Checkout, payments are refunded as follows:
- Credit / Debit Cards payments will be refunded within one (1) business days;
- Wire Transfer and check payments will be refunded within seven (7) business days and the cost of transfer will be supported by the end user;
- PayPal payments will be refunded within one (1) business day;
- Other payment methods will be refunded between five (5) to seven (7) days.
If applicable, 2Checkout reserve the right to hold the refund payment until we receive a completed letter of destruction of the Product signed by you.
The present Refund policy is part of the 2Checkout TERMS AND CONDITIONS.
Privacy policies are fully according to https://www.2checkout.com/legal/privacy/